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Thinking Built From Experience
Analysis, perspective, and practical intelligence on digital transformation, insurance technology, events platforms, and what it means to build in Africa.
The Future of Insurance Technology in Africa
Africa's insurance industry is at an inflection point. Penetration rates remain stubbornly low, not because of a lack of demand, but because of a lack of access. The insurers who crack this won't do it with products. They'll do it with platforms.
Why Digital Transformation Fails (And How to Avoid It)
Most digital transformation programmes fail, not because of bad technology, but because of misaligned incentives, underestimated change management, and an obsession with features over outcomes. Here's what the evidence actually shows.
How Events Are Becoming Platforms
The distinction between an event and a platform used to be obvious. Events happened once, platforms persist. That distinction is collapsing, and the organizers who recognize it earliest will build the most defensible businesses in entertainment.
Building Scalable Systems for Emerging Markets
Low bandwidth, mobile-first users, unreliable connectivity, and mobile money instead of cards. These aren't edge cases in Africa. They're the primary use case. Here's how we architect for them from day one.
Mobile Money Is the Key That Unlocks African Insurance
The biggest barrier to insurance penetration in Africa isn't awareness. It's payment infrastructure. When you can receive a claims payout on your phone without a bank account, insurance stops being abstract and becomes real. Here's what that means for product design.
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